Scrub Squad FAQs

Cleaning has always been satisfying and rewarding to me.  Living in a clean and organized space creates calm, brings me joy, and makes me grateful.  That sentiment, coupled with a wild entrepreneurial spirit and a love for helping others, is how Scrub Squad Cleaning Co. was born.   

We are a team of meticulous and hard-working cleaners dedicated to providing you with THE BEST clean, every time! 

Check out our frequently asked questions to get to know us better. 

~Jen

Currently we serve Ponoka, Lacombe, Wetaskiwin and surrounding areas.  Travel rates apply to clients outside of Ponoka and Lacombe town limits.  

Of course, as long as you know their home’s details (address, square footage, rooms etc.) you can go ahead and book them online or give us a call.  We also offer gift certificates – contact us directly to purchase.

Of course!  If you will be home during your clean we just ask that you physically distance yourself from us while we clean (and not walk through our dirt piles! HAHA).  

No, just let us know how we can access your home (ie. a hidden key or door code). We will lock up and let you know via text when we are done.

Yes, each Scrub Squad member is outfitted with everything they need including cleaning products, vacuums, and mops. We come fully prepared!

The more time we spend tidying, the less time we can spend scrubbing.  Please declutter prior to our arrival.  Leave a “catch all” basket or container for items that we might not be able to find a proper location for.  Leave clean bed linens in each bedroom so we can change them out for you.

We are happy to tailor a custom service to suit your needs.  Contact us by phone or email to make arrangements. 

Our availability to do move/in move out cleans is very limited; all bookings must by arranged by phone, text, or email. Home must be vacant with no furniture or belongings.

An appointment can be cancelled with full refund/no payment required up to 7 days prior to the cleaning.  Appointments cancelled within 7 days of the cleaning are non-refundable (full payment required) but can be rescheduled at no extra charge.

Serving Ponoka, Lacombe, Wetaskiwin, & Surrounding Areas